Certificate in Health Care Quality

What Will You Learn?

• - Understanding of key healthcare quality concepts, including patient-centered care, quality improvement models, and patient safety.
• - Mastery of quality assessment techniques, such as audits, surveys, and performance evaluations, to measure care effectiveness.
• - Knowledge of frameworks and standards for healthcare quality, such as the Institute of Medicine (IOM) standards, ISO, and accreditation bodies.
• - Ability to implement evidence-based practices and protocols to improve clinical outcomes and patient satisfaction.
• - Competence in managing risks, reducing medical errors, and maintaining compliance with regulatory requirements.
• - Skills in fostering a culture of quality improvement within healthcare organizations and developing strategies for continuous monitoring and evaluation.
• - Understanding of patient safety protocols, including risk assessment, incident reporting, and root cause analysis.