This Payments Policy outlines the terms and conditions governing all payments made to the Institute of Royal Aesthetic of Sri Lanka for services, courses, exams, and other offerings. By proceeding with any payment, you agree to the terms outlined below.
1. Accepted Payment Methods
We accept the following payment methods:
1.1 Online Payments: Payments can be made securely through our official website using authorized payment gateways.
1.2 Bank Transfers: Payments may be made via direct bank deposits or transfers to the institute’s designated bank account.
1.3 In-Person Payments: Cash or card payments are accepted at our office.
1.4 Third-Party Payments: For certain services (e.g., PSI, ETS, ITTS exams), payments may need to be made directly to the respective testing body as per their guidelines.
2. Payment Terms
2.1 Full Payment Requirement:
- Full payment is required at the time of registration or enrollment unless otherwise specified.
- Services will not be confirmed or delivered until full payment is received.
2.2 Installment Options:
- Installment plans are available for select courses or services.
- Users opting for installment payments must adhere to the agreed-upon schedule. Failure to make timely payments may result in service suspension or cancellation.
2.3 Late Payments:
- Payments not received by the due date may incur a late payment fee of 5% of the total amount.
- Continued non-payment may result in the cancellation of services without refund eligibility.
3. Currency
- All payments must be made in Sri Lankan Rupees (LKR) unless otherwise stated.
- For international transactions, currency conversion fees may apply and are the responsibility of the payer.
4. Invoice & Receipts
- An official invoice will be issued upon payment confirmation.
- Payment receipts will be provided electronically or in printed form for in-person transactions.
5. Payment Security
5.1 Online Security:
- We use secure payment gateways to protect your financial information.
- The institute will never request sensitive payment details (e.g., credit card PIN or passwords) via email or phone.
5.2 Fraud Prevention:
- If any fraudulent activity is detected in connection with a payment, the transaction will be canceled, and legal action may be taken.
- Users are responsible for ensuring that payments are made from legitimate sources.
6. Refunds & Cancellations
- Refunds are subject to the conditions outlined in our Refund Policy.
- Cancellations must be made within the stipulated deadlines to qualify for a refund.
7. Disputes & Queries
- For any payment-related disputes or queries, you must notify us in writing within 7 days of the transaction.
- Our team will review the matter and respond within 14 business days.
8. Changes to the Payment Policy
The Institute of Royal Aesthetic of Sri Lanka reserves the right to update or amend this policy at any time. Changes will be effective immediately upon posting on our website.